Facilities Coordinator

Operations Coordinator

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

The Operations Coordinator will provide support to the Senior Site and / or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Service Delivery

• Act as a single point of contact for a client retail / office site or group of sites.
• Actively support an environment of teamwork, co-operation, performance excellence, and personal success.
• Conduct daily walkthroughs to ensure clean and organized office.
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
• Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Assist in the procurement of vendors and services as required.
• Complete room setup and take down of furniture and audio / visual equipment for meetings, training, and special events.
• Other duties that may include but are not limited to : reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
• Update and maintain accurate records and official documentation for the site / s including web pages where any other activities to support JLL and / or operations, including, but not limited to : moves / reconfigurations, events, reception, and building operations.
• Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. Act as first point of contact for after hours issues and emergencies.

Client Relationship Management

Finance / Cost Control / Profitability

Sound like you? To apply you need to have :

Location : On-site Miami, FL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :