Service Program Analyst

Service Program Analyst

As a Service Program Analyst, you will be conducting research, analysis, and making recommendations relating to forecasting, replenishment, pricing, and inventory management to support improvement in sales and profitability. Key areas of responsibility include commodity price, space allocation, assortment enhancements, point of sale analysis, promotional performance, new supplier coordination and effective communication with internal and external stakeholders. This position will also be responsible for long-term strategic service account planning to drive growth and match Rural King's customers' demands.

Responsibilities include :

• Responsible for analyzing sales and inventory levels of product category to determine supply chain levels with the vendor.
• Maximize inventory turns, fill rates, and service levels through improved forecasting and communication.
• Create, analyze, and communicate weekly and monthly business reports for key stakeholders.
• Assist with new supplier and current vendor strategy development and vendor planning.
• Recommend vendor SKU modification according to individual store performance.
• Identify underperforming areas and recommend actions to the category manager and vendor.
• Own commodity pricing and recommend pricing strategy based on current trend.
• Ability to develop multiple regional cost / retail pricing plans to optimize sales and profitability.
• Identify missed opportunities from the previous season as it corresponds to lost sales due to how out-of-stock and over inventory impacts business.
• Provide input on optimal size pack by SKU.
• Analyze space allocation of all programs and develop strategy to optimize sales, profitability, and customer satisfaction.
• Responsible for analyzing and developing growth plan for brick and mortar and ecommerce.
• Use analysis and input from regional managers and customer insights to recommend regional assortment changes.
• Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential Qualities for Success include :

Physical Requirements include :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $48,000 - $55,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs.