Senior Director of Application Support
VirtualVocationsNewark, Delaware, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform.
Key Responsibilities
Oversee day-to-day operations, incident response, customer escalations, and SLAs for the application support function
Build and manage a high-performing team of support managers, engineers, and analysts
Develop operational standards, KPIs, and performance metrics while driving root cause analysis for recurring issues
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)
15+ years of experience in technical or application support roles, with at least 8+ years in leadership
Experience managing support operations for a cloud-based ERP or enterprise SaaS platform
Strong familiarity with ITSM frameworks and tools
PMP, ITIL, or relevant certifications preferred
serp_jobs.job_alerts.create_a_job
Application Support • Newark, Delaware, United States
Job_description.internal_linking.related_jobs
Lavner Education is seeking an experienced and strategic Director Of Programming to lead and support our team of regional camp directors.
This key leadership role is responsible for overseeing the p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Director Workforce Systems.One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc.
NYSE : UHS) has built an impressive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director Business Information Solutions.Pep Boys is driven by its customer promise, "We go further to help you go farther.
Founded 100 years ago by military veterans, generations of drivers have co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.Together, we combine unmatched expertise with a global reach, offering an end-to-end sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director, Elastomers & Primary Containment Capital Management.This is a hybrid position requiring the employee to be onsite a minimum of 3 days per week.
At West, we're a dedicated team that is conn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director of Information Technology (IT) is responsible for the planning, implementation, security, and management of all technology systems and infrastructure within Child Guidance Resource Centers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
NYSE : ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Leads and manages large, complex enterprise-level projects consisting of multiple teams and / or requiring integration with other activities outside the normal project scope.Represents Unisys to clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Director, FP&A, Integrated Systems.This is a hybrid role (3 days onsite) in Exton, PA.Candidates applying must be residing within a 50 mile commutable radius to the job location.At West, we're a de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Technology General Application.Chatham Financial is always looking for bright and talented Technology individuals to join our team! If you do not see an opening that currently matches your skills, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our dynamic team as the leader of the agile cross-functional technology team in M&T Wilmington Trust's Wealth line of business.
Reporting directly to the Divisional CIO for Wealth, ICS, Core Ba...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Direct Support Professional Conexio Care.Direct Support Professional—IDS Residential.Today, Conexio Care serves as one of Delaware’s largest nonprofits, collaborating with government, c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Director, Market Access.Novocure is pioneering Tumor Treating Fields (TTFields) therapy to extend survival in some of the most aggressive forms of cancer.
We are seeking a Senior Director, Ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Director of Programming
Lavner EducationLafayette Hill, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Director - IS Workforce Systems
Universal Health ServicesKing Of Prussia, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, Commercial Product Development
AmerisourceBergen Corporation (Cencora)Wilmington, DE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director Business Information Solutions
Pep BoysBala Cynwyd, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director - Divestiture Delivery
AmerisourceBergen Corporation (Cencora)Chesterbrook, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Compensation
ASM GlobalConshohocken, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sr. Director, Company Sponsored Trials
Incyte CorporationChadds Ford, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, Elastomers & Primary Containment Capital Management
West Pharmaceutical ServicesExton, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Sr. Information Technology Director
Child Guidance Resource CentersHavertown, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Business Development & Licensing, Director to Senior Director
Incyte CorporationWilmington, DE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Application Development
Essent Guaranty, Inc.Radnor, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Application Project Manager
Unisys CorporationBlue Bell, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, FP&A, Integrated Systems
West Pharmaceutical ServicesExton, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technology General Application
Chatham FinancialKennett Square, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Engineering Director - Wealth Technology
M&T BankWilmington, DE, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DIRECT SUPPORT PROFESSIONAL
Apis Services IncClaymont, DE, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, Market Access
Novocure IncWayne, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sr. Director, Business Information Services
Incyte CorporationChadds Ford, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, Client Development
Barry WehmillerKing Of Prussia, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, IT Strategic Sourcing
AmerisourceBergen Corporation (Cencora)Chesterbrook, PA, United Statesserp_jobs.job_card.full_time