Employee Relations Specialist I
At our Company, we grow People, Brands, and Businesses! We are seeking a dedicated Employee Relations Specialist I to provide general administrative support for the Employee Relations function, to include, but not limited to electronic file maintenance, review and processing of designated terminations, completion of standard separation agreements as requested, employee relations intake and assignment / escalation as needed, daily administrative support, and other administrative duties as assigned; assists with and / or responds to Tier 1 employee relations questions; and assists with and / or handles Tier 1 employee relations investigations with appropriate oversight.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry!
What we offer :
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities :
Processing unemployment claims and coordinating hearings, and electronic file maintenance.Review and processing designated terminations.Completion of standard separation agreements as requested.Employee relations intake and assignment / escalation as needed.Other administrative duties as assigned.Assists with and or responds to Tier 1 employee relations questions and assists with and / or handles Tier 1 employee relations investigations with appropriate oversight.Qualifications :
Associate's Degree or equivalent experience required; Bachelor's Degree preferred or equivalent experience1-3 years of experience in Human Resources or Office AdministrationIntermediate Level Microsoft Office Applications with Word / ExcelExcellent attention to detail, ability to prioritize work and exceptional customer services skillsAbility to exercise sound judgmentParamount sensitivity to and ability to maintain confidentialityPosition Summary
The Employee Relations Specialist I is an intermediate-level human resource professional responsible for providing strategic human resources consultation to managers and associates pertaining to workforce matters and company and division policies and procedures in furtherance of business operations, associate engagement, and legal compliance. The Employee Relations Specialist I will be assigned specific business teams or divisions which involve intermediate-level complexity and / or human resources support with appropriate oversight, while also being called on to provide human relations counseling and conduct workplace investigations.
Essential Job Duties and Responsibilities :
Utilizing independent judgement, provide strategic advice to managers on workforce matters with mid-level complexity including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational / divisional initiatives with appropriate oversight.Guide managers in assessing need for and developing teammate-related communications including corrective action and termination documentation with oversight as needed.Intake human relations questions / matters / investigations received through various means (including phone, email, and Help Desk tickets) and assign / escalate to relevant HR Relations team member and / or take lead using independent judgement with appropriate oversight as needed.Strategize with managers in improving work relationships, resolving teammate concerns, enhancing associate engagement and retention, and fostering compliance with company / division policy and applicable laws. Investigation of teammate grievances with mid-level complexity, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed. Partner with HR Relations leadership team and HR Business Partner team in development of any such policies.Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between teammates and managers as needed.Assist with and / or respond to Tier 2 associate relations questions and draft severance agreements.Prepare and finalize employment action and investigation documentation and update within case management system.Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and / or Driving Requirements
Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
Education Level : (Required) : Bachelor's Degree or equivalent experience
(Preferred) : SHRM-CP or PHR certification
2-4 years of experience in Human Resources or Office Administration
Skills, Knowledge and Abilities :
Excellent attention to detailExcellent written communication and verbal communication skillsExcellent customer service orientationGood interpersonal skillsStrong prioritization skillsIndependent decision making skillsTeam building skillsAbility to understand and follow specific instructions and proceduresAbility to exercise sound judgmentAbility to gather data, to compile information, and prepare reportsAbility to deliver a high level of service and qualityAbility to work effectively with managementAbility to research and analyze data effectivelyWell-organized and able to handle a fast-paced work environmentParamount sensitivity to and ability to maintain confidentialityFlexible and adaptable, able to change and alter according to changes in projects or business environmentAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesAbility to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlinesStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web-browsersEnvironmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.