Agronomy Account Relationship Manager

Job Description

Overview :

This position is responsible for communicating the value we bring to a customer and ensuring that those values are delivered and realized by our customers. This position delivers on Keystone's promise of being the farmer's trusted business partner. This includes being the primary resource for customers regarding current and future technologies via Keystone's Elite AGx and the Connect platforms.

Duties and Responsibilities :

Include but are not limited to :

• Meet sales and other goals. Maintain portfolio sales of at least $8 million.
• Act as the lead account manager for assigned accounts
• Capable of managing accounts that span across multiple branches. Good communication, understanding of branch priorities and implementation of consistent process management is critical
• Identify opportunities for cross-divisional selling and communicate with leadership & other stakeholders
• Exhibit a willingness to be a Committee Member for an Agronomy Initiative
• Demonstrate in-depth knowledge and insight of assigned customers' initiatives, goals, and strategies through regular interaction with all levels within the customer's operation. This includes understanding the producer's business drivers, strategy and buying practices
• Create a differential with Elite AGx, Keystone Connect and other tools to assist customers through providing and interpreting information and making recommendations
• Utilize all resources and events to drive a powerful Keystone message to the farmgate
• Ask good questions to understand customer's strategy and adapt our offering to best fit the customer's goals.
• Ensure objectives and targets of the producers are met by the development of a Customer Account Plan. Incorporate regular review of plan with Sales Lead, Regional Director and Operational team to identify, evaluate and respond to key business issues of the accounts and provide ultimate service to the customer
• Detail, position and sell Keystone products, services and personal expertise using a multitude of marketing options.
• Set and achieve sales volumes, profit margins and other goals for each assigned account.
• Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets
• Communicate with Location Manager and Operations daily on account progress, account service and potential issues or opportunities with assigned accounts. Cooperate with decision makers and operational individuals within different businesses (Grain, Agronomy, Energy and Swine & Animal Nutrition) on all account developments
• Provide customer service and act as one of the primary points of contact for customers, including resolving customer issues and complaints
• Develop work habits that create, build and support the go to market strategy within the organization. Adapt to and communicate changes in strategies to key stakeholders.

Skills and Qualifications :

Education and Experience :