Referral Coordinator II

A company is looking for a Referral Coordinator II to manage patient referrals and appointment scheduling.

Key Responsibilities

Process referrals from providers and schedule appointments with specialists

Track metrics and create access reports for clinical and administrative leadership

Assist in refining departmental processes and provide guidance to Referral Coordinator I staff

Required Qualifications

High School Diploma or G.E.D. equivalent; Associate degree preferred

Three years of experience in registration and appointment scheduling in a healthcare setting

Two years of experience with clinic appointment scheduling and electronic medical records (EMR), especially EPIC

Customer service experience with professionalism in patient and provider interactions

Proficiency in Microsoft Office Suite and strong knowledge of EPIC or similar EHR systems preferred