Operations Manager in Training - Littleton, New Hampshire

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

• WTC Granite Industries – Littleton NH
• Oversees (3) Locations
• Columbus, OH Distribution Center -ensure warehouse, sales staffing and imports / domestic product levels are maintained, and stock rotation metrics are initiated with service / sales balance.
• Elberton, GA Full Service – ensure office, warehouse, sales staffing, imports / domestic product, service facilitation has successful financial outcomes.
• Littleton, NH Full Service – oversee office, warehouse, sandblast, etching, driving, maintenance team with sales driven initiatives.
• Responsibilities Include :
• Staffing – recruit, hire, retain, mentor office, warehouse and sales teams.
• Training – daily / weekly conduct product and drafting meetings with staff and sales team.
• Customer Service – ensure satisfaction by regular correspondence and follow up.
• Reporting – prepare on the spot, weekly, monthly, open order / sales / product / adjustment reports.
• Sales – phone, in person and regular domestic sales initiatives including customer onsite quarterly visits.
• Pricing – institute pricing structures by market / quality trends, prepare and communicate quotes.
• Purchasing

o Daily create quote / purchasing emails w / international market.

o Prepare purchase orders by confirming vendors and online linking products.

o Request, approve and submit drawing obtainment for purchase orders.

o Obtain quotes from brokers / freight forwards and make route decisions based on current economic, logistic factors.

o View product photos for approvals and confirm / deny manufacture shipments.

o Annual visits to new / existing vendors in India / China.

o Ensure vendors are practicing ethical behaviors by communication feedback re : expectations via email / visits.

• Websites – liaison w / vendor and WTC for trends / growth and ensuring online presence is constant.
• Facilitate logistics and operational issues that arise in warehouse for sandblast, etching, deliveries.
• Marketing – analyze trends, facilitate discussion, create marketing materials for distribution, sales meetings, conferences, annual pricing / product books.
• Technical - ability to troubleshoot IT / Drafting technical issues and keep updated with latest trends.
• Problem solve ALL day long – remain calm.

Education : Associates Degree or Higher (willing to train the right person).

Job Type : Full-time

Pay : $40,000.00 - $50,000.00 per year

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location : In person