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NOC Manager/Lead
NOC Manager/LeadIMPACT Technology Recruiting • Phoenix, AZ, United States
NOC Manager / Lead

NOC Manager / Lead

IMPACT Technology Recruiting • Phoenix, AZ, United States
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Our client, located in Phoenix, AZ is looking for a NOC Manager / Lead on a Contract basis

Please note :

  • Must be local or willing to relocate to Phoenix, AZ market within 2 weeks of offer.
  • This role is Onsite 4 days per week and one day remote
  • This is a Contract role (Not open for Corp to Corp / Subvendors)

Overview

  • We are seeking an accomplished NOC Lead / Manager to lead and scale our Network Operations Center (NOC), overseeing a 1300+ store retail network, corporate and regional office infrastructure, data centers, and cloud environments.
  • 4-5 contractors in the US – 5-6 offshore – total of 12 - this role will lead that team.
  • This strategic role ensures operational excellence, security, and reliability across all network domains from physical connectivity to cloud-based infrastructure while providing real-time visibility and actionable insights to executive leadership.

    • Required

  • 10+ years of experience in enterprise network operations, including 5+ years in a senior leadership or manager-level capacity.
  • Experience leading / managing onshore and offshore network teams
  • Proven success managing large-scale, distributed retail or multi-location network environments.
  • Expertise in Cisco technologies , routing, switching, wireless, and firewall administration .
  • Strong working knowledge of ServiceNow, network monitoring tools (e.g., SolarWinds, Splunk, ThousandEyes, etc. ), and hybrid cloud connectivity.
  • Excellent leadership, analytical, and communication skills with a data-driven approach to decision-making.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.

    • Preferred

  • Cisco CCNP or CCIE certification strongly preferred.
  • Additional certifications such as Fortinet NSE, AWS / Azure Networking Specialty, or ITIL Foundation.
  • Experience managing both physical and virtual data center environments.
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    Noc • Phoenix, AZ, United States