Housing Business Operations Lead

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVOs regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

We are searching for an Operations Manager for our Ravenna, OH location.

The Operations Manager will be reporting to the General Manager. This critical role requires a blend of operational expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will play a vital role in optimizing our processes, enhancing productivity, and ensuring the smooth functioning of our facility.

Manage and optimize all aspects of daily operations, focusing on process improvement, quality control, and productivity optimization. Oversee inventory management and scheduling to ensure smooth workflow.

Supervise production processes, ensuring adherence to quality standards, safety regulations, and production schedules. Analyze output data to identify areas for improvement and make data-driven decisions.

Manage the efficient flow of goods and materials throughout the facility. Foster a collaborative and productive work environment through effective delegation, performance management, and team building. Contribute to talent acquisition and training / development initiatives.

Oversee quality control measures and risk management strategies.

Effectively troubleshoot operational challenges, conduct root cause analysis, and implement corrective actions. Communicate effectively with all levels of the organization, including senior management, supervisors, and team members.

Demonstrate a strong understanding of laundry processes, equipment, and chemicals used in the facility. Utilize data to monitor key performance indicators (KPIs), identify trends, and make informed decisions to improve operational efficiency.

Bachelors degree in business administration or equivalent experience.

~5 years of experience as an Operations Manager / Production Manager or in a similar operational leadership role.

~ Familiarity with laundry processing equipment (tunnel washers).

~ Strong understanding of production management, quality control, and safety regulations.

~ Experience with inventory control.

~ Proficiency in Microsoft Excel and other relevant software.

What we can offer you as a full-time

Paid Holidays

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life / AD&D Insurance

Long-Term Disability (LTD)