Senior Technical Project Manager
VirtualVocationsSioux Falls, South Dakota, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Technical Project Manager to lead IT project initiatives for a Federal government agency.
Key Responsibilities
Lead end-to-end project lifecycle management for Salesforce and Contact Center projects
Oversee Salesforce platform implementation and manage Contact Center technology deployments
Collaborate with stakeholders to gather requirements and drive continuous improvements in operations
Required Qualifications
8 years of experience in program and project management focused on IT and contact center operations
6 years of experience leading IT projects on the Salesforce platform
5 years of experience applying Agile / Scrum methodologies to IT modernization projects
5 years of experience in documenting customer journeys and writing user stories
PMP Certification and extensive Salesforce expertise
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Technical Project Manager • Sioux Falls, South Dakota, United States
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