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Remote Customer Service Advocate
VirtualVocationsOmaha, Nebraska, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_description
A company is looking for a Remote Member Services Advocate.
Key Responsibilities
Support all lines of insurance processing, including generating enrollments and handling member inquiries
Provide resolutions to member problems while adhering to the Member Experience philosophy
Enroll members in coverage and assist in resolving complaints
Required Qualifications
High School degree required; some college coursework preferred
Minimum 2 years' experience in a customer service role, preferably in insurance or a call center
Basic understanding of life insurance operations and products preferred
Ability to perform accurate mathematical calculations
Flexibility in personal schedules, including willingness to work overtime and weekends
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Customer Advocate • Omaha, Nebraska, United States
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