Operations Manager Weekend Night

What You Will Do

The Operations Manager (OM) is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The OM monitors production volume and responds quickly to changing workflow conditions. This leader contributes positively to the facilitys key performance indicators while also mentoring and building a culture of safety among Associates to achieve a safe working environment.

Responsibility Statements

Ensures all Associates understand and use safe work practices

Completes safety observations of facility

Determines the workload (production volume) for the night sent by corporate; monitors inventory movements in the facility frequently throughout the night

Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times

Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance, and budget targets

Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules night accordingly and alerts Operations Coach

Expedites receiving, picking, and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.)))

Resolves simple and complex warehouse management system issues as they occur

Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)

Communicates effectively with associates and Performance Instructors regarding business objectives or current issues

Works through the Operations Supervisors to build a work environment of engagement and inclusion

Identifies and assists in implementing process improvements or new processes launched from corporate

Travels to other facilities to assist when needed

Assists associates with HR related issues including questions / concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations

Participates in the process of hiring talented individuals for the team

Sets goals and communicates clear expectations for associates and provides timely and constructive feedback

Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels

Provides resources and support to associates as needed

Assists Supervisors with any issues that may arise that need the resolution of management

Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested

Helps associates on the team transition through change

What you Need to Succeed

Minimum Qualifications

Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field or equivalent combination of work experience and education

4 years experience in distribution center operations or related area

Leadership experience with direct report responsibility

Experience in mentoring and coaching others

Proven record of complying with safety requirements

Preferred Qualifications

Experience leading others through change

Experience managing resources, time, and budgets

Working knowledge of Microsoft Office including excel, access and / or Lowe's DMS system

Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility

Experience building a culture of safety among subordinates and peers

Bi-lingual skills, if applicable to the facility

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits.

Required

Preferred

Job Industries

• Warehouse & Production