Health Information Operations Supervisor

Datavant Health Data Exchange Leader

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Position Highlights :

Full-Time : Monday-Friday 8 : 30-5 : 00 PM OR 8 : 00-4 : 30pm PST

Location : This role will be performed at one location Bakersfield, CA

Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status

Documenting information on multiple platforms using two computer monitors.

Preferred Customer Service and Data Entry and Release of Information experience

Full Benefits : PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement

You will :

Have a passion to lead, train and motivate a growing and excited Team.

Communicate and collaborate with leadership on issues, opportunities, or challenges.

Lead Audit Team which receives requests from Payors

Review data and provide client and leadership solutions

Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Manage the Request coming in from the Risk Management Team of the client

Be the leader of client locations and plan for fluctuating needs.

Oversee the escalation calls from our centralized call centers

Participates in project teams and committees to advance operational Strategies and initiatives

Coordinates with location / client management on complex issues while building a strong relationship

What you will bring to the table :

A true leadership philosophy in which the goal of the leader is to serve

Ability to support clients and your Team working both on-site and remotely.

1-2 years of Health Information related experience

Well-versed with HIPAA standards.

A knack for presenting to leadership, clients, and your Team via Video or in person.

Solution provider and forward thinking

Detail and quality oriented as it relates to accurate and compliant information for medical records.

Power BI, MS Office

Bonus points if :

EMR experience with EPIC, or Cerner.

Previous production / metric-based work experience

Team building and experience elevating individuals' careers.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is : $24-$30.15 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and / or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and / or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.