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Resident Services / Records Coordinator

Resident Services / Records Coordinator

WeCare CentersMontoursville, Pennsylvania, US
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Description

Come join the team at WeCare Centers at Sycamore Care Center!

WeCare Centers at Sycamore Care Center is hiring a Resident Services / Records Coordinator .  This fast-paced role requires strong leadership skills, a deep understanding of medical terminology, and expertise in health information management systems.

Collaborating with healthcare providers, this role plays a crucial role in enhancing patient care through accurate and timely documentation.

Key Responsibilities

  • Ensure paper and electronic medical records of the entire medical record is complete during resident stay and at time of admissions and permanent discharge with upholding all HIPPA regulations.
  • Maintain accurate and compliant resident medical records (paper and electronic)
  • Scan and upload documents
  • Compiles statistical data and audits as assigned
  • Retrieve data, type correspondence and produce reports as assigned
  • Maintains, retains and archives files in accordance with Company’s policy and State and Federal regulations.
  • Tracks and communicates with all providers for record completion for H&P, 30-day reviews, and DC summaries
  • Tracks and communicates with all providers 30-day order reviews and pending order signatures
  • Retrieves data type correspondents and produces reports
  • Maintains and retains archive files in accordance with company policy and state and federal regulations
  • Explain and completes Admission Agreements to residents / families and upload to PCC. Once complete add the following info to custom identification : photo consent, arbitration agreement, dental consent, admission agreement complete.
  • Ensure completion of 401’s (in admission agreement)
  • For OBRA review also place 401 signature page in a designated folder
  • Ensure room readiness prior to admission where there is no Concierge
  • Provide welcome packet / welcome bag to residents / families
  • Act as point of contact for family inquiries during the admission window

Skills, Knowledge and Expertise

  • High school diploma or GED.
  • Prior experience in medical records, admission clerk, or healthcare administrative role preferred.
  • Experience in a skilled nursing facility or long-term care setting is highly desirable.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and basic electronic health record (EHR) systems preferred.

    • Additional Requirements :

  • Must possess a warm, welcoming demeanor and demonstrate professionalism at all times.
  • Must be able to maintain confidentiality and handle sensitive resident information appropriately.
  • Ability to work collaboratively with nursing, social work, and administrative departments.
  • Reliable attendance and punctuality are essential.

    • Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Voluntary Benefits
  • Same Day Pay
  • EAP
  • 401k

    • We reward hard working and caring professionals with competitive pay, benefits, and growth opportunities!

    #SPONSOR123

    At WeCare Centers, we believe in not only providing exceptional care for our residents but also ensuring a supportive and enriching environment for our team. Our Voluntary Benefits Programs are designed to provide additional supportive services to our employees that can help them achieve their personal, financial, and health goals.

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    Resident Coordinator • Montoursville, Pennsylvania, US