Admissions Coordinator

Job Description

Job Description

Salary : Starting at $52,000 / year

At Horizon Recovery, we're not just a treatment center, but a place where teens and families can find comprehensive, compassionate care they deserve.

Job Summary :

The Admissions Coordinator facilitates all activities associated with the admissions of residents and clients. The Admissions Coordinator will work the Business Development department in evaluating referrals for placement, work with the Billing Service Contractor to obtain a full Verification of Insurance Benefits for prospective intakes, relay, coordinate, and collect payment information from families, assist with scheduling transfers and intakes from other facilities and organizations, maintain a current census for the organization, maintain a waiting list when all facilities are full, and other duties as needed related to admissions, step-down, discharge, and transfer of clients or residents.

Location :

This role is remote, but requires Arizona residency. May require availability for occasional in-person meetings or training.

Job Duties :

• Receives and records inquiry calls or referrals in a courteous and efficient manner
• Document all contacts, whether they are a qualified lead or not, on the contact tracker or CRM as indicated.
• Work sporadic hours as needed 7 days per week. Admissions Coordinator work duties and hours are unpredictable and difficult to anticipate.
• Be willing and able to conduct admissions coordinator job duties, as needed and within reason, at any time between the hours of 6am-9pm.
• Collects pertinent patient insurance information, forwards information for verification, and relays insurance information back to caller and other staff in a knowledgeable way.
• Coordinate with other departments to identify those callers or referrals that meet the admission criteria for the program as well as help patients identify an appropriate level of care.
• Obtains necessary demographic, referral source and clinical information from the caller or referring agency to ensure complete and accurate documentation to assist with clinical staff in the evaluation of medical necessity and safety.
• Facilitates the admission process into the program if the caller or referral meets the admission
• Coordinates admission logistics with individual house supervisors.
• Assists callers or referrals that do not meet the admission criteria in finding alternate treatment options based on their required level of care.
• Communicates with the patients families information about the facilities and the policies of the Company or connects families with an individual in the Company who can.
• Prepare reports for all incoming phone calls and referrals to assist with identifying referral sources and future business opportunities.
• Maintains a current census for all facilities, current waitlists, and anticipated discharges from the program.

Minimum Qualifications :

Physical Demands :

Pay rate :

Starting at $52,000 / year

Work Schedules :

Tuesday-Friday 1 : 00pm-9 : 30pm, and Saturday 9 : 00am-5 : 00pm (AZ time)

Job Location :

Remote for local Arizona candidates only.

Competitive Compensation and Benefits including :

Physical Demands :

If you are serious about this opportunity, please submit your application and complete the below survey afterwards. The survey takes

Survey : https : / / go.cultureindex.com / p / 9X6zxkXkmPx

We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role.

EOE / M / F / V / D

HORIZON RECOVERY IS AN AT-WILL EMPLOYER. THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE; AN EMPLOYEE WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY IMMEDIATE MANAGER OR OTHER MANAGEMENT AS REQUIRED. HORIZON RECOVERY RESERVES THE RIGHT TO REVISE OR CHANGE JOB DUTIES AS THE NEED ARISES. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.