Customer Support Administrator- Ordering

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We're looking for a solution focused individual to join our team as an Ordering Associate. In this role, you will be responsible for the fulfillment process of the stock ordering process. You will be responsible for issuing and managing purchase orders, initiating the payment process, setting up dealers with Accounts Payable, and managing the receipt of Manufacturer's Statement of Origin (MSO) MOS's past payment.

What You'll Do

Purchase Order management

Issue purchase orders

Ensure accuracy of received dealer invoices for payment processing

Manage receipt of MSO's from dealers to ensure timely initiation of MSO process

Communicate with dealers for post payment activities including :

Requesting MSO

Confirming delivery

Validating payment details

Completing new dealer set up

Gathering required documents, including W9 and ACH banking information

Internally this role is referred to as Associate, Ordering

Basic Qualifications

A minimum of 1 to 2 years business work experience

Experience with Microsoft Suite, including : Word, Excel, PowerPoint, and Outlook or comparable software application.

Excellent communication skills (written and verbal).

Preferred Qualifications

Education : College / University Bachelor's degree preferred

Automotive / Fleet Industry experience preferred.

Location : Hopkins, MN

The hiring base salary range for this position is $46,800 -$64,400 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What's in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to or call .

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