E-Commerce Clerk

E-Commerce Clerk

Job Summary

Assists with maintaining, monitoring and updating Center's Online Store; selects and lists sale items on a regular basis; coordinates with Full Charge Bookkeeper to record and process all online sales according to The Salvation Army's accounting procedures; maintains regular contact with Online sales Coordinator and ensures compliance with requirements; and corresponds with bidders and buyers as needed.

Essential Functions

This job description should not be interpreted as all-inclusive. The job description is intended to identify the essential functions and requirements of this position. Because this is a multi-incumbent position there may be reference to responsibilities that do not apply to all individuals in the position. However, all the duties outlined here involve "similar" work requiring equal levels of knowledge, skills, and abilities. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Online Sale Responsibilities

Maintains, monitors, and updates Center's Online store on a daily basis.

Ensures continued compliance with all standards established by The Salvation Army and E?Bay and other online sales platforms regarding Center's presence as a non-profit charitable organization.

Selects merchandise for Internet sales from the warehouses on a regular basis.

Researches and photograph sale items; prepare item descriptions for listing; lists a minimum of 125 items per week.

Corresponds with bidders and buyers, as well as Salvation Army accounting staff as needed.

Upon receipt of payment for purchased items, prepares purchases for shipping within two days of receipt of funds.

Orders and maintains all necessary shipping and office supplies required.

Maintains a positive working atmosphere by acting and communicating in a professional manner that will establish and promote a professional working relationship with vendors, donors, customers, beneficiaries, co?workers, and management.

Other Responsibilities

Supports and assists when needed in special events and project planning at the Center.

Assists in performing long-range planning by identifying goals and objectives for the ensuing year as needed during the absence of the E-Commerce Coordinator.

Assists the Administrator and Director of Special Services with administrative tasks as needed. Performs other related work as requested by management.

Materials and Equipment

Computer Metal Testers Scales and packaging materials General Office Equipment

Working Conditions

Some work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Some work requires exposure to the outdoors where there are physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt and the like.

Knowledge, Skills, and Abilities

Knowledge of marketing principles and practices.

Knowledge of computers and the internet.

Ability to successfully work with diverse individuals and organizations.

Ability to anticipate buyer concerns and devise ways to satisfy buyers efficiently and effectively.

Ability to present a positive and professional image of the ARC.

Ability to administer a budget and monitor expenditures for compliance with the budget. Ability to prepare and maintain reports in an accurate and complete manner.

Ability to identify valuable items.

Minimum Qualifications Required Education and Experience

High school diploma or equivalent.

Certifications

None

Physical Requirements

Ability to meet attendance requirements.

Ability to read, write, and effectively communicate in the English language.

Ability to learn quickly and follow instructions.

Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, 75% to 100% of the work time, and carrying light objects (usually less than 25 lbs.) 10?25% of work time.