Director of Operations

Director of Operations

Klamath Falls, OR

Pay Range- up to $120,000 Per Year.

Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Ms energy and passion of people serving people.

What is "Live Ms"? Equally important to the job role and responsibilities is making sure the Director of Operations can represent the amazing Live Ms! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Description

About this Job :

Reporting to the General Manager, the Director of Operations is responsible for all aspects of operations including people, customers, sales and profits. This leader has up to 3 area coaches as direct reports compiling 12 restaurants. They drive excellence in day-to-day operations; hire, train, coach, & support managers; plan and set goals; focus on problem solving / process improvement; set standards; recognize and motivate area managers, unit level management & their teams. Influence people to drive business results and franchise partnership.

The Day-to-Day :

Build People Capability

• Recruit and equip the best operators in the world to deliver great customer experiences
• Build a healthy and robust bench of developed and capable Managers
• Hold Area Coaches accountable for people, customer, sales and profit targets
• Lead by example - be a culture champion and live by Taco Bell principles
• Leverage culture and people capability to fuel brand performance
• Resolution oriented in all Employee Relations (ER) activities; provides needed
• ER assistance to managers; proactive in addressing ER needs in the market

Deliver a Consistent Customer Experience

Grow the Brand, Sales, and Profits

Minimum Requirements- Is This You?

Why Taco Bell?