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Universal Banker

Universal Banker

Cayuga Lake National BankLansing, NY, US
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Job Description

Job Description

Description : Job Type

Full-time

Description

A Universal Banker completes a wide range of tasks. Processing a variety of financial transactions including check cashing, withdrawals, deposits, loan payments and opening accounts. Personal service and dependable guidance is a must.

Responsibilities may include, but are not limited to :

  • Receive deposits and loan payments, record night and mail deposits, cash checks, and issue withdrawals.
  • Sell cashier’s checks and money orders and redeem series e bonds.
  • Provide information to customers on their account status and account balances.
  • Open new bank accounts (checking, savings, IRAs and CDs) according to regulations and procedures.
  • Refer customers to other bank services or departments, as necessary.
  • Provide exceptional customer service to customers in a friendly and courteous manner at all times.
  • Have sufficient knowledge about banking products and services and respond to all inquiries accordingly.
  • Ensure that all Bank policies and procedures, code of conduct and regulatory guidelines are strictly complied with.
  • Ensure that customers’ confidential information is properly protected and only used for official purposes.
  • Answer incoming phone calls.
  • Other duties as assigned.

Benefits :

  • Paid Time Off (PTO)
  • Sick Time
  • Health Insurance
  • Dental Insurance
  • PTO and sick time
  • Life Insurance
  • Flexible Spending Account or Health Savings Account
  • 401K
  • Continuing Education and Tuition Assistance
  • Paid Federal holidays
  • Reduced Rates on Loans
  • Schedule :

  • Monday-Friday 8am – 5pm. Some Saturdays 9am – noon required.
  • Cayuga Lake National Bank is an equal opportunity employer.

    Requirements : Requirements

    Skills and Qualifications :

  • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made.
  • Strong communication skills.
  • Must possess excellent multi-tasking skills and be able to function under pressure.
  • Ability to use technology efficiently.
  • Must be courteous, friendly, helpful, patient and willing to help others.
  • Must have a keen eye for detail and follow instructions to the letter.
  • Must be a team player.
  • Reliability is a must.
  • Education, Experience, and Licensing Requirements :

  • High school diploma or GED required.
  • Prior experience preferred.
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    Universal Banker • Lansing, NY, US