Talent.com
Cyber Security Supervisor

Cyber Security Supervisor

City of CharlotteCharlotte, NC, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Join to apply for the Cyber Security Supervisor role at City of Charlotte

Date Opened : Thursday, September 25, 2025 12 : 00 AM

Close Date : Thursday, October 09, 2025 12 : 00 AM

Department : Innovation and Technology Department

Salary : $122,936.00 - $153,669.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our Guiding Principles Include

  • Attracting and retaining a skilled and diverse workforce
  • Valuing teamwork, openness, accountability, productivity, and employee development
  • Providing all customers with courteous, responsive, accessible, and seamless quality services
  • Taking initiative to identify, analyze, and solve problems
  • Collaborating with stakeholders to make informed decisions

Summary

This position is responsible for supervising and leading initiatives for the Identity and Access Management team. This includes managing and monitoring specific cyber security information systems by ensuring compliance, leading the response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. The role provides leadership with City technology and business teams to ensure that technical and compliance security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will manage and monitor operational-related security systems and initiatives to support technology infrastructure, enterprise applications and services, and will develop efforts to automate cyber security processes to reduce risk to Charlotte.

Essential Duties & Responsibilities

  • Lead and execute security tasks related to technology projects or initiatives
  • Provide advanced leadership in evaluation and implementation of cyber security requirements for technology systems
  • Manage specific security operations and infrastructure
  • Manage specific security tools, systems, and technology
  • Configure and install cyber security systems including after-hours maintenance windows
  • Work with different departments to reduce risk
  • Research and recommend new technology that reduces risk for the City
  • Audit policies and controls continuously
  • Ensure cybersecurity stays on the organizational radar
  • Manage the security incident response program
  • Develop and direct implementation of security standards and best practices
  • Develop remediation plans for any gaps in audits or process improvements
  • Recommend security enhancements to Chief Security Officer
  • Recommend fiscal functions within the Cyber Security budget to the Chief Security Officer
  • Work efficiently, independently with limited supervision
  • Perform other related duties as assigned

    • Skills In

  • Experienced with Microsoft Active Directory and Group Policy
  • Experienced with administrating Microsoft 365
  • Experienced with Okta, integrating Identity Providers, Single Sign-On (SSO), OpenID Connect (OIDC) and related IAM concepts
  • Strong understanding of Public Key Infrastructure and Certificate management
  • Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
  • Excellent communication and interpersonal skills
  • Proficient with technology, particularly Microsoft Office, computer software applications, and telephony systems
  • Ability to address customer complaints and operational issues efficiently
  • Demonstrate problem solving, leadership and customer service skills
  • Demonstrate the ability to work well under pressure, handle multiple tasks and work effectively in a team environment
  • Strong organizational and decision-making skills

    • Ability To

  • Meet schedules and deadlines
  • Maintain a high level of confidentiality in relation to documents and information

    • Minimum Qualifications

    High School Graduate or Equivalent and seven (7) years of related work experience

    OR

    2 Year College Degree and five (5) years of related work experience

    OR

    Bachelor's Level Degree and three (3) years of related work experience

    OR

    Master's Level Degree and one (1) year of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

    Requirements

  • Must be located in or near Charlotte, NC.
  • Must work in office at minimum two days a week.

    • Conditions of Employment

    The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to : reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

    Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and / or participate in other assessments.

    The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

    Our culture is to serve the community honorably.

    How To Apply

    Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. The City is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9 : 30 a.m. to 3 : 30 p.m. (EST).

    For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids and materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

    Benefits

    The City of Charlotte provides a comprehensive benefits package to eligible employees. The City of Charlotte is a drug and alcohol-free workplace.

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Government Administration

    • We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Cyber Security • Charlotte, NC, US