HVAC Service ManagerEldridge Service Co • Chattanooga, TN, USA

HVAC Service Manager

Eldridge Service Co • Chattanooga, TN, USA

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Eldridge Service Co, Chattanooga TN.

We are a family - owned and operated, providing the best heating & cooling, electrical, and plumbing solutions for businesses and homeowners throughout the greater Chattanooga and North Georgia areas since 2003!

We have the highest quality Carrier, Mitsubishi products and provide regular, on-going training for our installers and technicians.

We are looking for an HVAC Service Manager to be part of our growing team! This position will oversee the daily operation and profitability of our service department.

BENEFITS

Medical Insurance with 50% paid coverage
Aflac supplemental insurance options
Vacation time
6 paid holidays
Simple IRA
Company phone
Company Tablet
Family - Owned and operated
Birthday paid day off
Breakroom with beverages & snacks

JOB TITLE : HVAC Service Manager

COMPENSATION : $60,000 - $70,000 salary + profitability bonuses

SCHEDULE : Monday to Friday, 7 : 30am - 4 : 30pm

JOB DUTIES :

Oversee and manage the daily operations of the service department

Supervise and delegate service employees, which includes involvement in coordinating employee schedules, conducting morning staff meetings, sales training, evaluating performance, and supervising work assignments

Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills

Manage gross profit margins, P&L and profitability of the service department

Oversee Maintenance Program

Vendor management

Provide exceptional customer service by addressing customer inquiries and concerns

Assist dispatcher with scheduling, billing, and customer communication

QUALIFICATIONS / SKILLS :

3 + years related experience in management in a service industry

Experience in managing, coaching, and developing employees

Profit and Loss experience

Sales training / coaching

Detail oriented and highly organized with exceptional follow-through abilities

Computer skills required, MS Office, Service & Dispatch system

Ability to inspire and lead others to attain company goals

Strong communication skills

Advanced customer service skills

HVAC or similar industry experience desired but not required

Bachelor's degree in business management or similar discipline

Learn more about us :

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Hvac Service Manager • Chattanooga, TN, USA