Job Summary :
An A&W Team Member provides friendly, fast, and accurate service while preparing quality food and maintaining a clean and welcoming restaurant environment.
Key Responsibilities :
Customer Service :
- Greet guests warmly and take orders with a positive attitude
- Ensure guests receive correct, high-quality orders promptly
- Handle cash, card, and mobile transactions accurately using a POS system
- Address customer questions or concerns professionally
Food Preparation :
Cook and assemble food orders following A&W recipes and standardsPrepare beverages including root beer floats and soft drinksFollow food safety and cleanliness proceduresCleanliness & Maintenance :
Maintain a clean work environment in kitchen, dining, and restroom areasRestock supplies, condiments, and packaging materials as neededPerform opening, mid-shift, or closing duties as assignedTeamwork :
Work with fellow team members to ensure efficient restaurant operationsCommunicate effectively with managers and coworkersBe willing to assist in other tasks or roles when necessaryQualifications :
No previous experience required (on-the-job training provided)Friendly, reliable, and customer-focusedAbility to multitask in a fast-paced environmentGood communication skillsMust be punctual and team-orientedAble to stand for long periods and lift 15–25 lbs if needed