Product Designer (New York)

Founding Product Designer at Silna

In healthcare, trust isn't just important, it's everything. We're looking for a Product Designer to help establish Silna as the most trusted name in healthcare through exceptional user experience and thoughtful design. Having achieved product-market fit and secured Series A funding, we need a design leader who understands that in healthcare software, every interaction matters. You'll report to the CEO and help create intuitive interfaces that help medical practices focus on patient care by making complex insurance and billing workflows feel effortless. This role goes beyond traditional product design as you'll be instrumental in building a brand and product experience that healthcare professionals trust to handle their critical business operations.

Key Responsibilities

Practice-Centered Design : Create user experiences that demonstrate deep empathy for healthcare providers, understanding their daily workflows, time constraints, and the critical nature of their administrative tasks

Trust Through Design : Develop interfaces that convey reliability, security, and expertiseensuring every touchpoint reinforces Silna's credibility as a healthcare operations partner

Defining the design function : Infuse design into Silna's culture and ethos.

Complexity Simplified : Transform intricate insurance workflows and billing processes into clear, intuitive user experiences that reduce cognitive load and prevent errors

Brand Experience : Partner with marketing to ensure consistent visual identity and messaging across all digital touchpoints, website, product interfaces, marketing materials and conference presentations

Operational Excellence : Collaborate closely with product and engineering teams to translate user research insights into design solutions that improve practice efficiency and reduce administrative burden

Design System Leadership : Build and maintain design systems that ensure consistency, scalability, and efficiency as our product grows

Required Qualifications

4+ years of product design experience in B2B software or SaaS companies

Portfolio demonstrating successful design of complex workflow solutions

Strong understanding of user research methodologies and data-driven design decisions

Experience designing for multiple user types and stakeholder groups

Proficiency in design tools (Figma, Sketch, etc.) and prototyping

Proven ability to collaborate effectively with product, engineering, and marketing teams

Preferred Qualifications

Experience building design systems and processes from scratch at high-growth companies

History of designing workflow automation or business process software

Understanding of healthcare operations, billing, or insurance processes

Experience with accessibility standards and inclusive design practices

What Sets You Apart :

You have an eye for detail that borders on obsessive. You notice when buttons are 2px off, and it keeps you up at night

You get energized by constraints rather than frustrated by them

Strong passion around customer empathy

Experience being an early design hire at a high-growth startup

You can defend your design decisions with data, but also trust your instincts

What We Offer

Opportunity to make a significant impact in a fast-growing tech company

Rare opportunity to shape and define an entirely new market category

Competitive salary and benefits package

Collaborative and innovative work environment

401(k)

Unlimited PTO