Charter Sales Manager

Job Description

Job Description

Description :

We’re seeking a driven, service-oriented sales leader to spearhead growth in our charter division. In this high-impact role, you’ll lead with expertise, cultivate lasting client relationships, and drive top-line revenue through thoughtful, personalized charter solutions. The ideal candidate brings a proven record in luxury or aviation charter sales and thrives in a dynamic, fast-paced environment.

Key Responsibilities :

• Lead, mentor, and support a team of Charter Sales Specialists
• Set clear goals, monitor performance, and provide ongoing coaching and feedback
• Conduct regular pipeline and performance reviews to ensure sales targets are met
• Drive sales performance by managing inbound and outbound charter requests
• Prepare and present customized charter quotes with a strong emphasis on closing high-conversion leads
• Identify new business opportunities within existing accounts and actively pursue new markets and verticals (corporate, luxury travel, VIP, etc.)
• Serve as the primary point of contact for high-value charter clients
• Provide white-glove service throughout the sales and booking process, ensuring client needs are anticipated and met
• Build long-term relationships that lead to repeat bookings and referrals
• Work closely with flight operations, Maintenance, and scheduling, to ensure quote feasibility
• Collaborate with marketing on lead generation campaigns and promotional efforts
• Partner with finance to ensure accurate pricing and margin control
• Maintain and manage accurate records of client interactions and deals in CRM NetSuite
• Represent at industry events and networking opportunities to build brand presence and partnerships
• Track performance metrics and prepare regular sales reports
• Offer input into pricing strategy, product offerings, and service packages to improve competitiveness

Requirements :