Server

We are looking for a server who will be responsible for the position is accountable for the following areas : take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all side work thoroughly and efficiently.

To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Report to work as scheduled, on time, well-groomed, and dressed in proper uniform.
• Greet, seat, and serve guests in a prompt, friendly, professional way.
• Know all abbreviations of food items.
• Be familiar with specials and soups of the day prior to starting the shift.
• Take food and drink orders promptly and accurately.
• Pick up orders in the window and deliver completed meals to correct customers in a timely manner.
• Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
• Ring up bills and deliver to customers. Check out customers at the cash register.
• Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
• Restock service areas.
• Keep service areas clean and complete all assigned cleaning tasks.
• Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.

NON-ESSENTIAL DUTIES :

OTHER SKILLS and ABILITIES :

EDUCATION and / or EXPERIENCE :

High school diploma or general education degree (GED); or related experience preferred but not required; or equivalent combination of education and experience. Additional experience in the area of food server desired but not required.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift 30 lb. regularly and 50 lb. occasionally.

ENVIRONMENTAL DEMANDS :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work in an environment with frequent interruptions and customer interaction.

Ability to work in a cooler for up to one hour.