Claims Representative

Job Description

Job Description

Claims Representative The Claims Representative is responsible for managing and resolving vehicle damage claims involving rental customers, third parties, and internal stakeholders. This role ensures timely and accurate processing of claims while maintaining a high level of customer service and compliance with company policies. This position is 100% onsite in downtown Tulsa, OK. Parking is paid for and pay will range between $20 and $21 / hr. This posi5tion is direct hire, permanent placement. Responsibilities :

• Investigate and evaluate vehicle damage claims, including gathering documentation, photos, and statements.
• Communicate with customers, insurance companies, repair vendors, and legal teams to facilitate claim resolution.
• Determine liability and coverage based on rental agreements, insurance policies, and applicable laws.
• Maintain detailed records of claims activity in the company’s claims management system.
• Coordinate vehicle repairs and ensure timely completion and return to fleet.
• Monitor claim trends and escalate potential fraud or high-risk cases.
• Collaborate with field operations and customer service teams to ensure consistent handling of claims.
• Provide regular updates and reporting to management on claim status and performance metrics.

Qualifications :

If you are interested in learning more, please apply now.

Pay Details : $20.00 to $21.00 per hour

Search managed by : Christopher Riley

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.