Hotel Housekeeper Job Description
Primary duties include cleaning rooms, making beds, changing linens, restocking toiletries, and addressing guest requests. Here's a more detailed breakdown :
Responsibilities
Cleaning Guest Rooms :
- Thoroughly cleaning and sanitizing guest rooms, including vacuuming carpets, dusting furniture, and mopping floors.
- Making beds, changing linens, and replacing used towels.
- Restocking guest room amenities like toiletries, coffee, and other supplies.
Cleaning Common Areas :
Cleaning and maintaining lobbies, hallways, elevators, and other public areas.Maintaining a clean and tidy appearance of fitness centers, business centers, and restaurants.Guest Service :
Responding to guest requests promptly and professionally.Providing guest amenities and addressing concerns.Maintenance and Reporting :
Reporting any maintenance issues or safety hazards to management.Maintaining cleaning equipment and supplies.Collaboration :
Working effectively with other departments, such as front desk and maintenance, to ensure smooth operations.Collaborating with other housekeepers to meet daily cleaning schedules.Laundry Duties :
Assisting with laundry duties, including washing, drying, and folding linens and towels.Skills and Qualities :
Physical stamina and the ability to perform physically demanding tasks.Attention to detail and a commitment to maintaining high standards of cleanliness.Ability to work independently and as part of a team.Good communication and interpersonal skills.Reliability and punctuality.Knowledge of cleaning tools, supplies, and techniques.Flexibility and adaptability.Ability to handle guest requests and inquiries.