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Market Conduct Examiner I - Health & Pharmaceutical
Market Conduct Examiner I - Health & PharmaceuticalState of Utah • Taylorsville, UT, US
Market Conduct Examiner I - Health & Pharmaceutical

Market Conduct Examiner I - Health & Pharmaceutical

State of Utah • Taylorsville, UT, US
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Do you have professional experience in the health insurance industry or the pharmaceutical industry? Do you have professional experience investigating, auditing, or compliance? Do you have knowledge of health insurance laws and regulations? Are you able to communicate effectively in written and verbal form? If you answer yes to these questions, join our team as a Market Conduct Examiner in our Health & Life Division at the Utah Insurance Department!

The Market Conduct Examiner will primarily be tasked with conducting health insurance and pharmacy benefit manager investigations. This is a great opportunity for individuals who are detailed oriented, have investigative skills, and have a comprehensive knowledge of health insurance or pharmaceuticals, including pharmaceutical delivery. Most of the audit and investigation work is done independently with ample opportunities for collaboration with a larger team to discuss issues or policy questions as they arise. Organization skills as well as the ability to clearly communicate, verbally and in writing, compliance issues are integral to this position.

Principal Duties

  • Investigate and respond to discoveries of non-compliance relating to health insurance and pharmacy benefit managers.
  • Conduct, or participate in, market conduct examinations relating to health insurance and pharmacy benefit managers.
  • Negotiate outcomes between consumers, insurers, licensees, and the department.
  • Research issues and compile cases.
  • Write thorough investigative reports.
  • Assist the department's attorneys in developing your cases for hearing.
  • Testify in court as needed.
  • Communicate information and ideas clearly and concisely in writing, in person, and by phone.
  • Read and understand information and data presented in order to draw fact-based conclusions.
  • Research, interpret, and apply federal and state health insurance laws, regulations, policies, and procedures.

Minimum Qualifications

  • Five or more years of experience in the health insurance and / or pharmaceutical industries, including experience in :
  • conducting audits

  • investigations, or
  • conflict resolution.
  • Knowledge of state and federal health insurance laws.
  • Strong, well-rounded writing and presentation skills.
  • The ability to work both independently and within a team environment.
  • The ability to read, understand, apply, and explain federal and state laws.
  • Critical thinking skills, adaptable to change, and can effectively analyze complex cases.
  • Excellent time management skills and the ability to multitask and prioritize work.
  • Requirements

  • Market Conduct Examiners may be required to travel throughout the state to conduct investigations. You must have a valid driver's license to be considered for this position as per Utah Administrative Code R27-7.
  • If you are currently licensed with the Utah Insurance Department, your license will be suspended while you are employed by the Department. Your license can be reactivated once you are no longer employed by the Department.
  • A successful background check is required prior to finalizing an employment offer.
  • Why You Should Join Our Team

    This is an opportunity to make a difference by protecting Utah consumers by conducting market conduct investigations for compliance with applicable laws. Employees of the Utah Insurance Department enjoy a flexible work schedule to promote a healthy work / life balance, the satisfaction of serving the residents of our great state, and the chance to work from home up to 3 days a week. We offer great health benefits and retirement plans, along with generous paid time off.

    The Agency

    The Utah Insurance Department's mission is to foster a healthy insurance market by promoting fair and reasonable practices that ensure available, affordable, and reliable insurance products and services.

    Working Conditions & Physical Requirements

  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
  • DHRM rules apply for promotions / transfers.
  • Note : Your cover letter and resume must be attached to be considered for this position.

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    Examiner • Taylorsville, UT, US

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