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Operations Coordinator

Operations Coordinator

Enterprise Community PartnersColumbia, MD, US
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Operations Coordinator

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

The Operations Coordinator is responsible for supporting the Operations Management (OM) team and the organization. The position would support the contractor onboard process, including setting up and managing entity accounts in Salesforce and resolving issues related to Workday supplier registration. The Coordinator also supports supplier invoices, grant disbursements, and purchase order lifecycle. Support includes coordinating invoice and / or disbursement intake and processing into Workday, assisting with Salesforce updates as needed, identifying and reporting invoice / disbursement discrepancies to purchase orders, and resolving invoice / disbursement issues with business unit managers and external contractors / grantees. The position requires strong organizational skills, the ability to work independently or as part of a team, attention to detail, and analytical thinking. The candidate must also be able to multi-task in a deadline driven environment. This position reports to the Director, Compliance (Operations Management). This position is hybrid with a flexible work arrangement based in Columbia, MD.

Job Description

Responsibilities :

  • Assist Grants and Contracts Associates with the overall contractor management process including updating Salesforce and Workday.
  • Monitor, triage, and coordinate resolution for invoice, disbursement, and purchase order submissions, inquiries and questions to the Operations Management Inbox.
  • Identify and report purchase order issues, including issues related to contract or sub-award (grant) modifications.
  • Execute purchase order change orders in Workday as needed.
  • Review and process supplier invoices and grant disbursements into the Workday supplier invoice workbench within OM's established Service Level Standards ensuring payments are processed timely.
  • Collaborate with program staff to resolve payment issues and follow up with contractors on missing information / documentation, as needed.
  • Respond to internal and external requests regarding for contracts and payments.
  • Assist with the identification of compliance, data quality, and process issues as they arise.
  • Coordinate closely Finance's Treasury and Accounts Payable team.
  • Other duties as assigned.

Qualifications :

  • Associate Degree in accounting or similar area required.
  • Experience working in a contracts management environment, managing multiple priorities.
  • Strong and effective communication skills, both written and verbal. Excellent interpersonal and customer service skills.
  • Ability to communicate effectively with different teams. Demonstrated ability to work under pressure, independently, and within a team.
  • Desire to learn new skills and master challenges.
  • Proficiency with MS Office Suite, demonstrated experience working with Excel.
  • Experience with Salesforce and / or Workday a plus.
  • Total Rewards at Enterprise :

    You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.

    Enterprise offers a comprehensive total rewards package for you and your family. The base salary for this role is $55,000 to $65,000, depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.

    At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

    Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

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    Operation Coordinator • Columbia, MD, US

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