PAYROLL SPECIALIST - PART TIME (REMOTE)

Part-Time Payroll Specialist

Are you passionate about payroll and customer service? We invite you to apply for our Part-Time Payroll Specialist role ! In this position, you will play a crucial role in supporting payroll applications by answering incoming calls and emails, providing exceptional customer service, and identifying process inefficiencies. If you have experience in payroll operations or customer service, and thrive in a fast-paced, deadline-oriented environment, we would love to hear from you. Join our team and help us enhance our payroll processes and customer satisfaction!

This is a remote position; however, the ideal candidate would be located in NC, SC, or live within a commutable distance to our Charlotte headquarters. Work hours are Monday - Friday 8 : 00am - 1 : 00pm (ET).

Working as a Payroll Specialist, you will support payroll applications by answering incoming calls and emails, providing customer service, and identifying process inefficiencies.

Essential Duties and Responsibilities :

• Answers incoming calls according to established procedures and performance standards.
• Creates work orders and captures structured data for each issue.
• Understands questions / issues presented and suggests resolutions to issues.
• Identifies inefficiencies to the existing processes; provides documentation and testing to implement process changes and provides training for the team.
• Provides support for all payroll applications and make recommendations for future improvements / enhancements.
• Processes and responds to emails according to service level agreements.
• Processes off-cycle checks according to service level agreements.
• Completes necessary corrections listed on internal data audits.
• Provides customer service leadership on projects involving multiple teams within the department.
• Recognizes issues or trending work orders; raises questions about the impact to others and or other applications while providing troubleshooting and resolution suggestions.
• Performs other duties as assigned.

Qualifications :

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID : 1464302