Host

Job Description

Job Description

Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.

Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.

The Host position is the first impression our guests receive of our brand and is the beginning of providing exceptional guest experiences. The host is the designated point person for seating each section appropriately, managing reservations, and setting appropriate expectations for the guest. The Host is accountable for keeping the host area clean and organized, and providing warm and welcoming service for our guests as they enter and exit our venue.

Responsibilities

Coordinate seating and dining room flow

Answer calls and questions that guests may have on their upcoming reservations

Maintain awareness and attentiveness to guests and their special occasions, food restrictions and special accommodations

Maintain a working environment that complies with health and safety guidelines

Deliver excellent customer service by anticipating the needs of coworkers and guests

Ensure that side stations are prepped as needed for business demand

Build rapport with guests in order to increase repeat clientele

Complete administrative work in the morning

Qualifications

A clean and polished appearance

Strong multitasking abilities and a diligent work ethic

Experience in customer-facing service roles

Night, weekend, and holiday availability

Ability to stand for the duration of shifts and lift up to 15 lbs

We use eVerify to confirm U.S. Employment eligibility.