Senior Manager, Commercial Effectiveness
There are more than 9 million immunocompromised people in the United States. Almost half a million of those represent a population that are moderately to severely immunocompromised and at highest risk for severe COVID-19, including stem cell and solid organ transplant patients as well as those with hematologic cancers.
At Invivyd, Inc., we take those numbers very seriously and we come to work each day on a mission to deliver protection from serious viral infectious diseases, beginning with SARS-CoV-2. Invivyd deploys a proprietary integrated technology platform unique in the industry designed to assess, monitor, develop, and adapt to create best in class antibodies. In March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for a monoclonal antibody (mAb) in its pipeline of innovative antibody candidates.
Join an incredible team of innovators, disrupters, predictive modelers, and antibody engineers who embrace a shared sense of ownership, a passion to save lives, think boldly and creatively, take targeted risks, are unafraid of failure, and welcome change as a positive catalyst to new opportunities.
Be part of making a difference. Be part of Invivyd.
Location : Northeast preferred
This highly visible role will have the rare opportunity to build and grow the Commercial Effectiveness function from the ground up as we expand the commercial presence of Invivyd.
The Senior Manager, Commercial Effectiveness will build and manage all aspects of Commercial Effectiveness including Promotional Review Committee (PRC), fulfillment and printing, Peer-to-peer educational programs operations, Commercial Learning & Development Learning Management Systems (LMS) content administrator and commercial transparency reporting.
This role serves as the connection between commercial strategies and program execution across all of the activities within Commercial Effectiveness. S / he will interface with all levels of the organization, partnering cross functionally with teams including Marketing, Sales, Market Access, Sales Training, Regulatory, Medical, Legal, Corporate Communications and Compliance teams, as well as external agency partners.
Responsibilities :
- Set Vision and Direction for the PRC Process
Develop, build and manage the technical infrastructure to support all PRC processes, materials management / review and approved outputs
Own cross-functional forecasting and prioritization process for all incoming PRC submissions (with Marketing and other groups submitting). Proactively escalate issues as neededManage and support other functions to plan and prioritize material development and review. Inform stakeholders of activity relative to Printing and Fulfillment by providing quarterly utilization metrics and analysisOwns and ensures adherence to all PRC process requirements. Responsible for creation and communication of key PRC process updates. Manage Project Owners / Agencies to ensure materials are submitted correctly and in a timely manner; identify any areas for improvement and provide actionable feedbackOwns all training for internal stakeholders and agency partners on process and system responsible for change management and adherence to updates. Proactively partners with PRC Lead(s) and Agency of Record to identify where additional training may be requiredOwns launch and / or label update project management ensuring all contributors are aligned on a plan and held accountable to executePrint and FulfillmentResponsible for the production and distribution of the promotional materials (print and fulfillment). Proactively manage all vendors and continually ensure that business rules are being met, and budgets are reported accurately monthly.
Evaluate print / fulfillment model and refine as needed to drive efficiency and compliance in print materials and inventory set-up.Define metrics strategy to track, monitor and manage print inventory and cost savings (usage, destruction, and expiration.) Lead ongoing audits of material, providing key data inputs to drive decisions.Field-based Educational Programs (peer-to-peer)Maintain an educational program process in coordination with Marketing, Compliance and Sales leadership. Owns all operational aspects of program execution including budgeting, planning, execution and closure.
Develops and manages with Compliance a program audit process.Select and manage vendor partners, technologies and Standard Operating Procedures (SOPs).Develop comprehensive training for all aspects of the educational programs including contracted speakers, field execution and audit procedures.Build performance dashboard for leadership team and conduct quarterly reviews.Commercial Transparency ReportingLiaise with Corporate Compliance to :
Ensure all commercial activities, systems and processes are compliant (i.e. Educational programs, Commercial Travel & Entertainment and Meeting / Congresses).
Appropriate SOPs and training are conducted on proper reporting procedures.Build and manage an aggregate spend and Transparency Reporting structure for all of Commercial with cross-functional partnership from Medical, Compliance, Legal, Patient Services, Market Access, Corp Comms, and IT.Includes SOPs, training, auditing, system integrations, vendor selection, etc.
Requirements :
Bachelor's Degree required5 years of experience in a pharmaceutical / biotech companyExceptional understanding of Commercial Effectiveness activitiesStrong interpersonal skills with experience in conflict management and negotiationSolid analytical and critical thinking skills. Is forward-thinking and can take a holistic view of the business in order to ensure efficiencies and alignment with Marketing and other cross functional teamsIn depth expertise in Pharmaceutical Promotional / Marketing Services and knowledge of related disciplines - Pharmaceutical Marketing, Medical, Managed Markets, Marketing Agencies, SourcingVeeva Vault and PromoMats experience requiredStrong communication skills, both verbal and writtenWorks with a sense of urgency, efficiency, and attention to detailDemonstrated program ownership and consistent delivery on commitmentsSolid understanding regarding the details of planning and executing NSM, POAs, etc.Ability to work cross-functionally and with all levels of the organization, including Senior LeadershipSolid management skills with ability to provide clear guidance, direction and feedbackExperience in print production within a pharmaceutical company or advertising agencyStrong computer aptitude and ability to learn systems quickly. Veeva Vault experience a plusThrives in fast-paced, minimally structured environment, able to deal with ambiguity and can act without having the complete pictureAbility to self-direct projects and work with little supervisionExperience managing vendor partners / consultants and leading project teams to achieve milestones and objectivesAbility to travel to New Haven 2-3x a monthAt Invivyd we strive to create a welcoming and inclusive environment. Here all applicants will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. Invivyd is proud to be an equal opportunity employer. We do not accept unsolicited resumes from agencies.