User Experience Product Design, Specialist Job at Vanguard in Charlotte

Overview Job Overview : User Experience Product Designer (Strategy-Focused). We are seeking a User Experience Product Designer with a strong strategic mindset and a passion for crafting intuitive, client-centered digital experiences. This role is ideal for a designer who thrives at the intersection of design thinking and product strategy , and who can translate complex financial planning concepts into elegant, user-friendly solutions. As part of our UX team, you will help shape the financial goals experience , assisting clients to plan, track, and achieve their financial aspirations. You’ll collaborate with product managers, engineers, data analysts, and researchers to ensure that every design decision aligns with both user needs and business objectives .

Responsibilities

Lead design efforts for financial planning tools, with an immediate focus on financial goals experiences.

Translate strategic business objectives into actionable design solutions that resonate with users.

Conduct and synthesize user research to inform design direction and validate concepts.

Develop wireframes, prototypes, and high-fidelity mockups that support iterative testing and refinement.

Collaborate cross-functionally to ensure design feasibility, consistency, and alignment with product strategy.

Apply prioritization frameworks to balance feasibility, viability, and desirability in design decisions.

Champion a client-first mindset, ensuring that all design work reflects empathy, clarity, and usability.

Ideal Candidate Profile

Proven experience in UX design with a strategic focus, preferably in financial services or complex domains.

Strong conceptual and systems thinking, with the ability to connect user insights to long-term product vision.

Expertise in design thinking, lean methodologies, and user-centered design practices.

Comfortable leading workshops, presenting to stakeholders, and driving cross-functional alignment.

Skilled in using qualitative and quantitative data to inform design decisions.

Familiarity with financial planning concepts and client journey mapping is a plus.

Details

Core Responsibilities

Design complex user flows, wireframes, prototypes, and UI elements to deliver a seamless user experience across mobile and web, while utilizing established brand standards.

Develop UX interface architecture strategies to support and improve the user interface. Lead cross-family initiatives to meet business and marketing goals.

Partner with cross-departmental teams and business leaders to prioritize UX efforts that align with business objectives. Translate user needs and feedback into actionable product features. Deliver design, prototype, and documentation to improve the user experience.

Collaborate with research and data analytics teams to incorporate quantitative and qualitative data into the design process, ensuring decisions are informed by user insights. Use experimentation to validate hypotheses across feasibility, desirability, and viability.

Analyze market trends, competitive analysis, OKRs, and user behavior to develop UX strategies that inform design decisions and product direction.

Advocate for user-centered design solutions that evolve with changing business goals and user needs, while keeping up with emerging technologies and design trends.

Ensure our UX practices align with industry standards and minimize waste. Mentor junior staff in best practices of user experience design. Provide guidance and motivation.

Develop and leverage a professional network to foster collaboration and advocate for UX influence in decision-making and planning.

Participate in special projects and perform other duties as assigned.

Qualifications

Minimum five years of industry experience in user experience design. Product design experience preferred.

Undergraduate degree or equivalent combination of training and experience in a creative or technical field.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission. To work for the long-term financial wellbeing of our clients and to lead through product and services that transform our clients’ lives. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model to capture the benefits of flexibility while enabling in-person learning, collaboration, and connection. Our mission-driven and highly collaborative culture supports long-term client outcomes and enriches the employee experience.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Design, Art / Creative, and Information Technology

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