Customer Relations Associate - Seasonal

Hiring Event For Seasonal Position

Are you looking for a fun seasonal position with the opportunity to earn extra money for the holidays and enjoy our Outfitter Discount?

Join us for our National Hiring Event :

Wednesday, October 8th and Thursday, October 9th

10 am 7 pm

Gainesville Cabela's 5291 Wellington Branch Drive Gainesville, VA 20155

Be prepared to interview for various positions on the spot! Apply prior to arrival to expedite the process at basspro.com / careers.

Position Summary

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions

• Secures all firearms brought into the store with trigger locks.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Greets all customers as they enter the store in a friendly and outgoing manner.
• Handles customer's merchandise returns; complete refund / exchange paperwork.
• Sorts returns by category and return to proper area.
• Sells appropriate Hunting and Fishing Licenses.
• Handles and administers all incentive and reward programs.
• Remains product knowledgeable.
• Remains aware of advertised sales.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by :
• Identifying and evaluating customers' needs
• Making product recommendations based off this analysis
• Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
• All other duties as assigned.

Experience / Qualifications

Knowledge, Skills, and Ability

Travel Requirements

Physical Requirements

Independent Judgement

Part Time Benefits Summary : Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.