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Director, Business Process Optimization
Director, Business Process OptimizationJ&J Family of Companies • Raritan, NJ, US
Director, Business Process Optimization

Director, Business Process Optimization

J&J Family of Companies • Raritan, NJ, US
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Director, Business Process Optimization

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Johnson & Johnson Innovative Medicine is recruiting for a Director, Business Process Optimization to be located in Titusville, NJ; Raritan, NJ or Springhouse, PA.

This position will be responsible for leading complex projects, completing the top priority initiatives aligned to the Global Development strategy. The position may also be called upon to drive process performance assessments and continuous improvement initiatives employing internal and external insights to solve key business problems, impacting program and study delivery. This role will be required to drive high-priority initiatives, develop cross-functional teamwork, and adapt to evolving business needs in alignment with GD strategic business plan.

You will be responsible for :

  • Leading projects / teams in alignment with overall program goals, supervising and leading the coordination of activities within a team, driving execution of program and project plans, and proactively anticipating and presenting concerns / delays in the program to develop risk assessments, drive improvements, and align partners to contingency plans
  • Maintaining an overview of program status and issues and proactively communicating progress, risks, issues, or changes that may impact quality, timelines, and / or budget; providing program-level updates to partners as requested.
  • Leading all aspects of budgets, resources, and timelines within or across projects / programs, ensuring review, presentation, and approval of initial plans, and leading the plan through the program's lifecycle by presenting changes to partners, sponsors, and governance, as appropriate.
  • Performing partner identification and management, dependency mapping, and oversight throughout project lifecycle.
  • Mentoring and guiding team members and ensuring they have all the resources required to complete their assigned tasks.
  • Effectively connecting with sponsors, leadership and business partners within and outside of Global Development on project and process status and requirements for assigned projects.
  • Networking with internal and external experts to exchange learning, good practices and leverage industry benchmarking. Establishing strong relationships with critical business partners across Global Development and outside of Global Development to ensure alignment.
  • Delivering on the connectivity of systems and supporting technology associated with projects and business processes.
  • Applying an innovative and continuous improvement mentality within and across the Innovative Health pipeline of capabilities, processes, and the organization.
  • Shaping the continuous learning and knowledge management support structure for the process value stream.

Principal Relationships : Partners closely with Global Development leaders and team members, as well as with R&D Quality, JJT, and Data Science. Additionally, they will have key interfaces with business partners in Global Medical Safety, Procurement, Legal, HCC, Therapeutic Areas, and Clinical Supply Chain primarily driven by the nature of the assigned projects. Moreover, contacts and collaboration with External Vendor groups (directly or indirectly) may be required.

Education and Experience Requirements :

  • Bachelor's degree is required. Advanced degree is highly preferred (MA / MS / PhD / MBA).
  • 10+ years of experience in program management or equivalent experience is required.
  • A successful track record of leading and implementing project excellence capabilities within large cross-functional teams across diverse project portfolios is required.
  • Expert project management skills, cross-functional engagement, and organizational skills are required.
  • The ability to influence and negotiate with a wide range of senior partners (e.g., functional area heads) is required.
  • The ability to provide operational and strategic direction and guidance to ensure program health is required.
  • Strong analytical skills with a data-driven planning, execution, and problem-solving approach are required.
  • Budget management expertise and solid financial competence are required.
  • A consistent track record of building, leading, and developing productive teams and collaborations is required.
  • Advanced interpersonal skills via verbal, written, and presentation abilities are required.
  • Proactive and self-disciplined, the ability to meet deadlines, effectively use time, and prioritization are required.
  • The ability to mentor, develop, and educate teams is required.
  • Confirmed leadership promoting motivation and empowerment of others to accomplish individual, team, and organizational objectives is required.
  • Skilled & experienced in change management is required.
  • The ability to look for and champion more efficient and effective methods / processes of program delivery with emphasis on key performance metrics around reliability, productivity, cost, and quality is required.
  • Experience in Clinical Operations or Quality Operations with exposure to clinical development teams / processes is required.
  • Exposure to global compliance and Business Process Ownership (i.e. Standard Operating Procedures (SOPs), Training, Corrective and Preventative Actions (CAPAs), Process Improvement, Metrics, System and / or Technology) is required.
  • Knowledge of continuous improvement tools and application to business process preferred.

    • Other :

  • Position requires global interaction; ability to work virtually with business partners is required
  • Ability to travel up to 25% domestically and internationally.

    • Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center or contact AskGS to be directed to your accommodation resource.

    The anticipated base pay range for this position is : $160,000-$276,000. Additional Description for Pay Transparency : Subject to the terms of their respective plans, employees and / or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits : Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth / adoption / foster care of a child Condolence Leave 30 days for an immediate family member : 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below.

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    Director • Raritan, NJ, US