Overview
Join to apply for the Field Engineer Apprentice (San Diego, CA) role at GE HealthCare
In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment.
Responsibilities
- Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
- Complete Preventative Maintenance on designated equipment.
- Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
- Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
- Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his / her assigned area.
- Complete all planned Quality and Compliance training within the defined deadlines. Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type / position.
Required Qualifications
AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of 2.0 or higher on a 4.0 scale) OR High School Diploma / GED with 6 months experience servicing electronic, IT or mechanical equipment.Previous experience and / or coursework interpreting schematic diagrams and performing troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation.Must have reliable transportation and a valid driver's license.Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.Desired Qualifications
Experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.Analytical and communication skills with the ability to explain technical issues to customers clearly.Ability to develop and maintain good customer relations.Experience interfacing with internal team members and external customers as part of a solution-based service process.Experience diagnosing and repairing mechanical, electromechanical, and / or electronic equipment, with knowledge of electronic digital circuitry and system-level understanding of devices.Change agent and process-oriented mindset.Local candidates strongly preferred.Special Physical Requirements : ability to lift, carry, push, and pull up to 35 lbs. unassisted; frequently bend, stoop, twist, climb, crouch / squat, kneel / crawl, sit and stand for long periods; reach at, above and below shoulder level; good hand and finger dexterity; vision requirements include color, close, distance, peripheral, and depth perception.Successful completion of a background check and post-offer drug test. May be required to comply with immunization and additional background checks.You may not relocate more than 30 miles from your current location without manager approval.Additional Information
For U.S. based positions only, the pay range for this position is $48,000 - $72,000. Compensation decisions are based on factors including skills, qualifications, experience and location. This position may be eligible for performance-based incentive compensation (cash bonuses and / or long-term incentives). GE HealthCare offers a competitive benefits package including medical, dental, vision, paid time off, a 401(k) plan with employer contribution, life, disability, and accident insurance, and tuition reimbursement.
We expect all employees to live our behaviors : humility, trust, transparency, focus, ownership, and integrity. Our total rewards are designed to support your ambition and provide opportunities in a culture of care, collaboration, and support.
GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Relocation Assistance Provided : No.
Job details
Seniority level : AssociateEmployment type : Full-timeJob function : Engineering and Information TechnologyIndustries : Hospitals and Health CareJ-18808-Ljbffr