Job Description
Job Description
Salary : 22-25
Customer Service Sales Representative / Cloverdale, CA
Summary :
Were seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Cloverdale, CA! Our family owned 2nd generation agency prides themselves in providing top level customer service.This position will be responsible for assisting through administrative and customer support tasks.
Customer Service Sales Representative Duties :
- Assist with inbound customer calls
- Assist clients to resolve general service inquiries as needed
- Follow-up with existing and potential clients
- Review billing questions with clients
- Perform other duties as assigned
We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.
The ideal candidate will :
Have a high-energy, positive approachBe able to meet individual performance metrics goalsSuccessfully juggle multiple priorities at any given timePossess outstanding written and verbal communication skillsUnderstand basic product, billing and processing guidelinesAccept feedback when offered and works well with othersMaintain positive and upbeat writtenand verbal communicationResearch and identify timely solutions to client-related problemsHave solid computer skills with knowledge of Windows and Microsoft OfficeBilingual in Spanish is preferredEducation :
High school or equivalent (Required)License :
Active Property and Casualty insurance license (CA)Benefits :
Competitive guaranteed hourly wageCommission and Bonus opportunitiesHolidays offPaid time offLicensing and Continuing Education reimbursementPaid product trainingCareer advancement opportunitiesEmployee Rewards and DiscountsAnd much, much more!This is a Full-Time, permanent position!