Overview
The Youth Coach is responsible for ensuring a positive customer experience. Youth Coaches deliver great member service, private training, and achievement of supplement revenue goals. The role also includes the successful attainment of revenue targets related to Private Training and Supplements. This position requires a minimum of one weekend day (Saturday or Sunday, or both).
Essential Duties & Responsibilities
- Sales execution on key metrics.
- Sell and conduct Private and Small Group Training with youth members.
- Assist youth members and encourage involvement in private training.
- Ensure accurate administration of client programs, including dotFIT programs, supplement purchases, measurement tracking, and workout programs; arrive on time, prepared and attentive for training appointments.
- Assist in revenue-generating activities, including complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
- Sell training sessions; execute an effective prospecting strategy, conduct guest tours, and complete sales as needed through the turnover process.
- Aim to achieve personal monthly revenue objectives set forth by the Company with regards to Private Coaching and Supplements; meet minimum standards for sessions, PT and supplement sales.
- Perform "Starter Sessions" and prospecting activities.
- Independently schedule and manage client appointments to optimize time management and service delivery.
- Coordinate with clients to arrange sessions, meetings, or service visits according to availability and needs.
- Maintain up-to-date scheduling records and adjust for changes or cancellations.
- Maintain a strong member experience focus; be a brand ambassador of UFC Gym and its "Train Different" philosophy; apply the T.R.A.I.N. approach (Timely, Ready, Aware, Inspiring, Noble); conduct safe and effective private training sessions; keep the fitness floor and training spaces neat and organized.
- Adhere to meal and rest break periods and clock in / out for shift times.
- Follow all policies and procedures regarding payment transactions and UFC Gym Employee Handbook guidelines.
- Document daily workouts for liability and ensure alignment with national certification standards.
- Be knowledgeable about club facilities and services.
- Adhere to the schedule set forth by the Fitness Manager.
- Attend daily 1-on-1 check-ins with the Fitness Manager and bi-monthly meetings.
Organization Relationships
The Youth Coach will report directly to the Fitness Manager. Duties require interaction with all club members and team members.
Required Qualifications
Knowledge, skills & abilities.Multi-year experience instructing and working with youth and youth programs.Ability to guide and educate youth and parents on related programs and expectations.In-depth knowledge of Private Training techniques from assessment to program design.Working knowledge of the dotFIT program and software.Ability to adjust and operate all fitness equipment.Knowledge of company policies, practices and procedures, including emergency and safety procedures.Strong interpersonal and communication skills.Able to generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude.Strong customer service focus. Responds professionally to requests from guests, members and staff.Understands and follows oral and written instructions; clear and concise communication; strong organizational skills.Experience operating office equipment; basic Word and Excel.Ability to work, setup and execute successful weekends.Extroverted, self-motivated, customer-service minded.Adhere to meal and rest break periods and clock in / out for all shift times.Minimum certifications / educational level :Current dotFIT certificationCurrent CPR / AED certificationCertification from organization recognized by UFC GymHigh school diploma or GED4-year degree in related field (preferred)Current USA Wrestling Copper Certified (for wrestling coaches)Minimum of six months of related experience (preferred)Physical requirements : stand; lifting up to 45+ pounds; prolonged standing and walking.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment should be made directly to the franchise location, and not to UFC GYM.
Employment type
Full-timeSeniority level
Entry levelIndustries
Wellness and Fitness ServicesJ-18808-Ljbffr