Customer Service Advocate
VirtualVocationsRockford, Illinois, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Advocate.
Key Responsibilities
Provide customer assistance via phone, email, or chat
Conduct validation research using various resources to address customer queries
Partner with internal teams to resolve customer concerns and update sales orders as necessary
Required Qualifications
1+ years of experience in a related field
Proficiency in Microsoft Office
Oracle / Salesforce experience preferred
Ability to work independently and analyze data from multiple sources
serp_jobs.job_alerts.create_a_job
Customer Advocate • Rockford, Illinois, United States
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