Ace Hardware Cashier
The responsibilities of the Ace Hardware Cashier include scanning customer selections, ensuring accurate prices and quantities, accepting payment, issuing receipts, answering inquiries, providing helpful information about products, promotions, item locations, and some stocking. Cashiers also respond to complaints with genuine concern, assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for associates while working in a safe manner.
Essential Duties and Responsibilities
- Delivers superior guest service and ensures absolute customer satisfaction
- Learns and uses the GUEST program
- Greets customers. Be sincere
- Use a smile. Project a friendly manner
- Engage the customer in casual conversation
- Show respect toward customers purchases
- Thank them
- Maintains customer satisfaction by providing solutions to concerns
- Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner
- Ensures proper handling of all forms of tender and coupons
- Packages customer purchases in an organized fashion
- Keeps work station and surrounding area clean, organized and well stocked
- Performs fixed activities as assigned by supervisor
- Follows all store and department policies and procedures
- Follows safety policies and procedures
- Other duties as assigned by supervisor
Key Attributes
Customer service skillsGenuineHonesty / IntegrityMoney handling skillsAbility to multi-taskSupervisory Responsibilities
This position has no supervisory responsibilitiesEducation and / or Experience
There is no required education or experienceLanguage Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers and associates.Mathematical Skills
Basic math concepts (addition, subtraction, division, multiplication).Certificates, Licenses, Registrations
This position has no required certifications, license, or registrationsRecommended Equipment
Slip resistant shoes with closed toe and heelLadderStepladderUniform per store policyPhysical Demands
Regularly (Over 2 / 3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchCommunicate with associates and customersLift and / or move up to 25 poundsFrequently (Between 1 / 3 to 2 / 3 of the time)
Lift and / or move up to 50 poundsOccasionally (Less than 1 / 3 of the time)
SitClimbBalanceOverhead liftingCrawlSmellLift and / or move up to 100 poundsVision
CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colorsWork Environment
Occasionally
Risk of electrical shockOutdoor weather conditions from exterior doorsChemicals while cleaningNoise Level
ModeratePay Range
Depends on industry experience
Benefits
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time. Position requirements may vary by store location.