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Customer Service Specialist (Lake Zurich)
Customer Service Specialist (Lake Zurich)LHH • Lake Zurich, IL, US
Customer Service Specialist (Lake Zurich)

Customer Service Specialist (Lake Zurich)

LHH • Lake Zurich, IL, US
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Customer Service Specialist Full-Time | Deer Park, IL

Compensation :

This position pays $18 $20 per hour , depending on experience and qualifications.

Bonus eligibility and amount are based upon company and / or individual performance.

Benefits Offered :

Benefit offerings for full-time employment include :

  • Medical, dental, and vision insurance
  • 401(k) plan with employer match or a non-qualified deferred compensation plan

Work Arrangements :

This is an on-site role located in Deer Park, IL. Flexible work arrangements are not available for this position.

Position Summary :

The Customer Service Specialist will serve as a key liaison between clients, sales staff, and senior management. This role is responsible for managing customer relationships, fulfilling orders, and ensuring smooth communication across teams.

Key Responsibilities :

  • Manage client relationships and provide responsive customer service
  • Fulfill daily orders accurately and efficiently
  • Communicate product and service information to agents and customers
  • Resolve product and service issues with professionalism
  • Act as a liaison between the sales team and customers
  • Develop, implement, and maintain internal processes
  • Qualifications :

  • Minimum 3 years of related experience
  • College degree preferred
  • Strong communication and customer service skills
  • High attention to detail and organizational ability
  • Professional phone presence
  • Proficiency in Microsoft Word and Excel; QuickBooks experience is a plus
  • Legal Disclaimers :

    Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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    Customer Service Specialist • Lake Zurich, IL, US