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PATIENT SERVICES SUPERVISOR, FOOD & NUTRITION

PATIENT SERVICES SUPERVISOR, FOOD & NUTRITION

Compass GroupGrand Blanc, MI, US
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Patient Services Supervisor

As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the food & nutrition Services Department at a hospital. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level supervisor who is seeking a career avenue into the food service industry.

Essential Duties and Responsibilities :

  • Ensures patient and client satisfaction meeting and exceeding stated expectations.
  • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Resolves patient concerns or complaints immediately and / or reports concerns to supervisor as appropriate.
  • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.
  • Performs other duties as assigned.

Preferred Qualifications :

  • 2 years of food service experience preferably in hospitals, senior living, or related healthcare environments.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and / or related food service operations.
  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Supervisory, leadership, management and coaching skills.
  • Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
  • Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site / state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

    Applications are accepted on an ongoing basis.

    Touchpoint maintains a drugfree workplace.

    Req ID : 1455917

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    Food Service Supervisor • Grand Blanc, MI, US