Job Description
Job Description
Benefits :
We are seeking a friendly and organized part-time Front Desk / Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.
Responsibilities :
1. Greet patients and visitors in a warm and professional manner
2. Schedule appointments, manage cancellations, and handle patient inquiries
3. Accurately maintain patient records, both electronic and paper-based
4. Handle phone calls, emails, and messages in a timely and professional manner
5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace
6. Collaborate with dental staff to ensure seamless patient care
7. Maintain confidentiality and adhere to HIPAA guidelines
Requirements :
1. High school diploma or equivalent required; degree in business administration or related field preferred
2. Previous experience in customer service or front desk role, preferably in a dental or medical setting
3. Excellent communication, organizational, and interpersonal skills
4. Ability to work part-time schedule ( specify hours / days)
5. Proficient in dental software and Microsoft Office
What We Offer :
1. Competitive hourly rate
2. Opportunity to work in a friendly and dynamic team environment
3. Professional development opportunities, including training in dental software and procedures
4. Flexible scheduling to accommodate your needs
Our Office Culture :
Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk / Receptionist who shares our passion for delivering outstanding service.
Ideal Candidate :
1. Friendly and approachable demeanor
2. Strong communication and interpersonal skills
3. Ability to multitask and prioritize tasks
4. Attention to detail and organizational skills
5. Ability to work effectively in a team environment
How to Apply :
If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!
Dental Front Office • Fitchburg, MA, US