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Dental Office Front Desk/Receptionist
Dental Office Front Desk/ReceptionistFITCHBURG SMILES PLLC • Fitchburg, MA, US
Dental Office Front Desk / Receptionist

Dental Office Front Desk / Receptionist

FITCHBURG SMILES PLLC • Fitchburg, MA, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Paid time off
  • Parental leave

We are seeking a friendly and organized part-time Front Desk / Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.

Responsibilities :

1. Greet patients and visitors in a warm and professional manner

2. Schedule appointments, manage cancellations, and handle patient inquiries

3. Accurately maintain patient records, both electronic and paper-based

4. Handle phone calls, emails, and messages in a timely and professional manner

5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace

6. Collaborate with dental staff to ensure seamless patient care

7. Maintain confidentiality and adhere to HIPAA guidelines

Requirements :

1. High school diploma or equivalent required; degree in business administration or related field preferred

2. Previous experience in customer service or front desk role, preferably in a dental or medical setting

3. Excellent communication, organizational, and interpersonal skills

4. Ability to work part-time schedule ( specify hours / days)

5. Proficient in dental software and Microsoft Office

What We Offer :

1. Competitive hourly rate

2. Opportunity to work in a friendly and dynamic team environment

3. Professional development opportunities, including training in dental software and procedures

4. Flexible scheduling to accommodate your needs

Our Office Culture :

Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk / Receptionist who shares our passion for delivering outstanding service.

Ideal Candidate :

1. Friendly and approachable demeanor

2. Strong communication and interpersonal skills

3. Ability to multitask and prioritize tasks

4. Attention to detail and organizational skills

5. Ability to work effectively in a team environment

How to Apply :

If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

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Dental Front Office • Fitchburg, MA, US

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