Patient Advocate SpecialistVirtualVocations • Baltimore, Maryland, United States
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Patient Advocate Specialist
VirtualVocations • Baltimore, Maryland, United States
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A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services by determining their eligibility for assistance programs.
Key Responsibilities
Screen patients for eligibility of state and federal assistance programs
Assist patients in applying for appropriate assistance programs and provide detailed instructions on securing benefits
Maintain accurate documentation of patient accounts and follow up on applications until resolution
Required Qualifications
High school diploma or equivalent is required
Previous customer service or call center experience is preferred
Experience with medical coding or billing is preferred
Proficient PC knowledge with typing ability of 30-40 wpm
Ability to work independently and manage multiple tasks effectively
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Patient Advocate • Baltimore, Maryland, United States
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