Field Service Technician
We are seeking a highly skilled Field Service Technician with expertise in both electrical / electronic and mechanical systems. We are also open to training the right candidate who has a basic understanding of these areas. The ideal candidate should have the following qualifications :
- Proficiency in interpreting electrical / electronic ladder diagrams
- Ability to read mechanical ANSI / ISO prints
- Experience with PLC / HMI programming
- Willingness to travel to various locations, including local, out-of-state, and Canadian sites
- Exceptional customer service, communication, and self-management skills
Role and Responsibilities :
Respond to customer inquiries over the phone and provide timely assistanceLead installations and tests, and offer operational guidance to customer technicians and operatorsUse diagnostic tools to identify technical malfunctions and challenges accuratelyRepair faulty or damaged mechanical components and manage the ordering process for necessary replacementsAdvocate for the company's technical services, emphasizing their benefits to clientsRequirements :
Ability to work independently at customer sites, showcasing adaptability and self-relianceEffective time management skills for travel and on-site technical serviceFlexibility to accommodate various work schedules and shiftsProficiency in diagnosing and resolving issues based on technical descriptions provided by customersWe value training and employee support.
Questions? Contact mclayton@mbc-talent.com