Client Services Administrative Assistant A

Client Services Administrative Assistant A

Penn Vet's New Bolton Center provides an internationally renowned standard of care to large animals. Located on a campus of 700 acres in Chester County, PA, New Bolton Center's Widener Hospital has one of the largest caseloads of any academic large animal hospital in the nation.

Under limited supervision, the Administrative Assistant Client Services is an essential personnel position located at the front desk and will provide exceptional customer service to external and internal clients.

This position is located in Kennett Square, PA. No public transportation is available.

The front desk is staffed by a dedicated team 24 hours a day 7 days a week. The hours for this job require flexibility to work daytime, evenings, occasional overnight shifts, weekends, holidays and on call shifts. The nature of the work performed in this position requires excellent communication, compassion, attention to detail and the ability to multitask and manage competing priorities. Knowledge of equine and farm animal husbandry or prior experience in veterinary care is beneficial to success in this position.

Job Responsibilities

• Greet and interact professionally and in a friendly manner with all internal and external clients providing accurate information.
• Answer incoming calls including emergencies and route appropriately via switchboard.
• Process patient admissions and discharges following standards of procedures for medical records.
• Facilitate efficient patient movement through the hospital's communication system.
• Process payments for services.
• Perform additional duties that may be assigned by the supervisor.

Qualifications

Job Location - City, State

Kennett Square, Pennsylvania

Department / School

School of Veterinary Medicine

Pay Range

$16.83 - $19.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits