$16 CSR Role In Newton, IA

Customer Service Representative

Answer all calls and emails in a timely manner, in adherence to their goals.

Document all call information according to standard operating procedures.

Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs.

Process orders, route calls to appropriate resource, and follow up on customer calls where necessary.

Review all required documentation to ensure accuracy.

Monday to Friday - 40 hours a week Full time job.

1 Interview only virtually via Microsoft Teams.

MUST HAVE :

We are looking for anyone who has CNA experience or any medical experience, any type of customer service experience are accepted like Crew, Team member, Cashier, Receptionist, Team lead, Crew lead and etc.

Experience Level : Entry Level

Pay and Benefits : The pay range for this position is $16.00 - $16.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type : This is a fully onsite position in Newton, IA.

Application Deadline : This position is anticipated to close on Oct 28, 2025.