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Information Technology - Quality System Configuration Specialist

Information Technology - Quality System Configuration Specialist

Techlink Systems Inc.Offshore, GA, United States
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Job Title : Information Technology - Quality System Configuration Specialist

Location (On-site, Remote, or Hybrid?) : Offshore, but must be able to work US core business hours (remote)

Contract Duration : 6 months

Quality System Configuration Specialist

The purpose of this role is to assist system program leaders with system configurations and support for global, web-based applications.

This is an urgent backfill for a previous contractor. Seeking candidates who have :

  • Experience with system troubleshooting and investigating to find the root cause.
  • Experienced user of Windows and MS Office (Outlook, Word, Excel, PowerPoint).
  • SQL experience required.
  • Past scripting experience preferred (e.g., Python, JavaScript, VBScript).
  • SharePoint experience preferred.

Job Duties :

  • Provides daily system support (via telephone, email, and instant messaging) to users of the EtQ Reliance application).
  • Troubleshoots system issues with users and works with them to solve the issues, as well as the software vendors when necessary.
  • Performs several system administration duties, such as updating website information content, system data changes, etc.
  • Assists with configuration changes to the workflow tool, EtQ Reliance.
  • Creates and executes test cases to confirm configurations work as expected.
  • Assists with software validation and change control activities.
  • Assists with the development of charts, graphs, and other reports utilizing Excel, Tableau, and other tools.
  • Assists with the development of training materials.

    • Required and Preferred Skills :

  • Excellent written and verbal communication skills.
  • Excellent organization skills.
  • Passionate about their work and with helping others succeed, a team player.
  • Experienced with system troubleshooting and investigating to find the root cause.
  • Experienced user of Windows and MS Office (Outlook, Word, Excel, PowerPoint).
  • SQL experience required.
  • Past scripting experience preferred (e.g., Python, JavaScript, VBScript).
  • SharePoint experience preferred.
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    Information Technology Specialist • Offshore, GA, United States

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