Lead, Digital Strategy and Analytics

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Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group's E-commerce Data and Analytics Team has an exciting career opportunity for a full-time Lead, Digital Strategy and Analytics reporting to the Digital Product Analytics Manager

The position is onsite and based in Miami, Florida.

Position Summary :

We're seeking an analytically sharp and insight-driven Lead, Digital Strategy & Analytics to support high-impact decision-making across our global eCommerce organization. This role is ideal for someone who thrives at the intersection of data, storytelling, and strategic thinking. You'll take the lead in evaluating business proposals, sizing opportunities, and uncovering performance drivers that influence both commercial growth and digital guest experience.

With a strong command of data and an exceptional eye for narrative clarity, you will transform complex analyses into compelling executive presentations that directly inform product, marketing, and commercial strategies. This role blends technical depth with strategic storytelling — requiring

precision,creativity,and,a sharp business instinct.

Essential Duties and Responsibilities :

• Lead quantitative and strategic analyses of digital business cases, proposals, and performance trends to identify opportunities and risks.
• Translate analytical findings into clear, executive-level presentations that connect data to decisions and support prioritization of digital initiatives.
• Build financial models, forecasts, and sensitivity scenarios that evaluate the potential impact of product and merchandising investments.
• Collaborate with business intelligence, web behavioral analytics, digital product, and ecommerce teams to extract and analyze data using SQL and other tools; surface trends, gaps, and optimization levers.
• Develop clear, visual narratives that articulate guest behavior insights and commercial implications across the digital ecosystem.
• Partner cross-functionally to provide strategic support and analytical rigor to support roadmap planning, merchandising strategies, and revenue-driving initiatives.
• Proactively monitor and interpret key KPIs and consumer signals to inform timely recommendations.
• Ensure the integrity, clarity, and business relevance of all analysis delivered to senior leadership.
• Manage multiple high-priority projects with tight timelines while maintaining high attention to detail.
• Serve as a strategic thought partner within the Digital Strategy & Analytics team, helping shape priorities based on data and business needs.

Qualifications, Knowledge and Skills :

Experience and Skills :

Power Skills :

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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