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Computer Support Specialist

Computer Support Specialist

TradeJobsWorkForce94146 San Francisco, CA, US
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Pay attention to customers’ descriptions of their computer problems

Ask customers questions to properly diagnose the problem

Walk customers through the recommended problem-solving steps

Set up or repair computer equipment and related devices

Train users to work with new computer hardware or software, such as printers, word-processing software, and email

Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

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Computer Support Specialist • 94146 San Francisco, CA, US

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